PMS Equivalents Of Fabric Colors & Our Standard Printing Colors
Approximate equivalents of actual fabric colors, to be used as a guide. There is no PMS match charge for these colors.
METALLIC INK: Standard Metallic Colors Are:
GUIDE TO UMBRELLA MEASUREMENTS & IMPRINTING AREA
ARC & DIAMETER: Measured in inches.
IMPRINT AREA: Logos are printed approximately 1.5” up from the bottom seam. Maximum imprint width & height vary by product.
All orders and artwork must be emailed to firstname.lastname@example.org. Your PO number, your company name, and the actual print-ready art must be submitted at the same time. Branding guidelines (if available) are not required but may be helpful.
ELECTRONIC MEDIA: Is required and should go to: email@example.com
PC FORMAT: Adobe Illustrator vector art. Convert text to outlines, embed linked files, & save as Illustrator (.ai), EPS, SVG, or PDF format. For more details, please see this post on our blog: Getting The Most Out Of Art Files For Screen Printing.
MAC FORMAT: Same guidelines as above, plus artwork should be saved in a PC-compatible format.
WE DO NOT ACCEPT: BMP, CDR, DAT, DST, GIF, JPG, JPEG, PNG, SIT, TIFF, DOC, DOCX, or hard copy art. Only Illustrator-compatible vector art is accepted. Additional charges may apply if submitted artwork needs to be converted into a usable file. If unsure whether an art file will work, please email us to review the art before submitting your order.
2. NEW ACCOUNTS
First-time customers require prepay.
3. ESTABLISHED ACCOUNTS
For accounts with pre-approved credit lines we offer a 1% discount for payment made in 10 days, net to be paid promptly within 30 days.
4. PRICE CHANGES
All prices are subject to change, but orders are not processed without prior authorization from the customer.
5. VOLUME DISCOUNTS
Prices for quantities greater than shown herein shall be quoted on request.
6. CO-OP & ONLINE STORE PROGRAMS
A 24 unit minimum order is required for EQP. Proof of co-op is required and the specific terms of the co-op must be approved by us. Please call or email for details. Note that programs are only for 1-color 1-location imprints on in-stock items (excluding patio umbrellas and custom orders).
All shipments are shipped our best way unless we are notified to follow specific instructions. Cost and delivery time can be estimated here on our website. Each item page has a button labeled "Freight Estimator" above the price grid, near the buttons for virtuals and hi-res images. Our third-party shipping fee is $7.50(C) and pallets are $48.00(C) each (48x48x60)
8. RETURNS & CLAIMS
Must be reported within 15 working days from receipt of merchandise and must have our RA # prominently displayed. We reserve the right to turn away returns/claims not reported within our time frame.
9. LIMITED LIFETIME WARRANTY
We will repair or replace any defective umbrellas returned to us prepaid. This warranty applies to manufacturing defects only. Abuse, misuse, or normal age-related wear is not covered. Warranty returns must have our RA # prominently displayed.
10. ORDER COMPLETION
All orders considered complete with +/- 5% overrun or underrun.
11. PRODUCTION TIME
Time is quoted from date of receipt of order, print-ready vector art, approvals, and terms. Production time varies depending on the requirements of each order and time of year. It is generally 5-10 working days after all approvals. (We do not begin production on orders without approvals in writing! Both sales order and art must be approved first.) For time-sensitive orders, please call ahead to confirm current production times. Mention in-hands date(s) when submitting a PO to ensure orders can be fulfilled on time. Rush orders are not always feasible and may have additional costs.
12. SHIP DATE CHANGES
Any customer changes to ship date must be made 5 days prior to scheduled ship date. We may move the ship date of an order if approvals (of sales order and/or art) are not received on time.
13. CANCELLATION/RESTOCKING FEE
15% of order cost. No cancellation on imprinted merchandise.
14. DYE LOTS & WOOD TONES
Certain color fabrics may vary from dye lot to dye lot. Our fabrics are created close to our standard PMS colors (shown above). Handle finish color may vary from lot to lot, due to natural variations in wood.
Available at EQP plus shipping. For in-stock items only. Send e-mail sample requests to: firstname.lastname@example.org. Requests received by 2 PM EST will be shipped same day. Samples can be blank or they can have a random imprint.
Stock can be verified here on our website. Each item page has a button labeled "Inventory" above the price grid, near the buttons for spec sheets and hi-res images. These numbers are updated twice daily and subject to change without notice. Inventory is reserved for orders on a first-come first-served basis, and we cannot hold stock without a Purchase Order. If we are out of stock on an item/color, we will contact you to see if you'd like an alternative, or if you'd like to wait until our next restock date.
17. PRE-PRODUCTION PROOFS
Applies to screen printed orders only (not process). Add 2 weeks to normal delivery time.
18. ART PROOFS
PDF virtual proof(s) are automatically provided for every order, along with sales order acknowledgement and the art file at actual size (which we use for printing). Each order thus has a minimum of 3 files for review. All files must be approved before we begin production. There is no charge for these initial proofs, although multiple requests for proofs/revisions may incur a charge (see #28 below, "Art Changes").
Electronic proofs may vary from actual printed product. Virtuals are approximations used solely as a visual reference for color(s) and location(s), and are not to scale. We will print the art at the size listed, using the logo art file(s) provided. Artwork is always printed at the largest possible size, unless otherwise requested. Proofs are sent within 24-48 hours of receiving an order plus its associated camera-ready art.
19. RE-ORDER SETUP/SCREEN
Art saved for 18 months only. Rain Umbrella: $30.00(C) for each color, each design. Patio Umbrellas: Panel $125.00(C), Valance $90.00(C). These prices are for Screen Printing only; they do not apply to 4-Color Process or other forms of imprinting. For more pricing details, click here.
20. DROP SHIPS
$11.25(C) each. Individual boxing is included. Special packaging may be extra.
Note: we do not support e-commerce single-item dropshipping; we are wholesalers and only accept orders from authorized promotional product distributors. Minimum quantities are listed on each item page.
21. SPECIAL PACKAGING
Please call us for details if you need special packaging.
22. UMBRELLA CASE PRINTING
Available on most items which include a matching case (sleeve). Imprint cost is $2.00(C) plus setup; 1-Color 1-Location only, except on special overseas orders. Maximum imprint height is usually 1.5" and dimensions vary by item.
23. WIDE TIE PRINTING
Available on all items with wide ties (straps). Imprint cost is $2.00(C) plus setup; 1-Color 1-Location only, except on special overseas orders. Maximum imprint height is usually 0.75" and dimensions vary by item.
24. UNDERCANOPY PRINTING
Printing on the inside (interior) of handheld umbrella panels is available at $2.50(C) per color, per design, plus setup. Maximum imprint area is usually 1" less than the outer canopy imprint area and dimensions vary by item.
25. 4-COLOR PROCESS
Click Here for details.
26. TYPE SET
$25.00(C) for adding straight line copy. Unless otherwise requested, we use bold sans-serif fonts. For additional type-related design services, including custom typography and curving text, see #28 below ("Art Changes").
27. PMS MATCH
$42.00(C) per color, per design. We will mix inks to achieve the closest PMS match. With fabric printing, an exact match cannot be 100% guaranteed. Please note that we cannot perform PMS matches for metallic inks or inks that are not Pantone Coated. There is no PMS match charge when using our standard ink colors (see above).
28. ART CHANGES
$80.00(C) per hour. Converting insufficient art files to vector art is typically a $25.00(C) fee, and complex art may cost more.
29. INK CHANGE
$42.00(C). Minimum quantity per order is 12 pieces.
30. RUN CHARGES
Screen printed umbrellas include a 1-color, 1-location imprint in their listed price. For additional colors or locations, run charges are as low as $1.60(C) per umbrella. Click Here for details.
NOTE: All trademarks shown herein are the sole property of the trademark holder. Merchandise shown with trademarks is purely for illustrative purposes and is not offered for sale by Stromberg Brand without the express written authority of the trademark holder. Prices are subject to change without notice.